Once your order has been confirmed, you will receive an email from [email protected].

 

For orders within the USA:

• Processing time: 3-5 business days (Monday to Friday).
• US orders may arrive approximately 7-14 business days (Monday to Friday) after being shipped.
• Cut-off time: 7:00 pm (GMT +7)

For orders within Vietnam:

• Processing time: 1-3 business days (Monday to Friday).
• Vietnam orders may arrive approximately 3-5 business days (Monday to Friday) after being shipped.
• Cut-off time: 7:00 pm (GMT +7)

If you still have not received your purchase after 3 weeks, please notify [email protected].

TAXES, SHIPPING & HANDLING CHARGES:

Shipping:

• All of our products are manufactured and dispatched from our main factory in VietNam.
• For USA orders, we ship via UPS, USPS or DHL. Carriers are selected based on the most efficient delivery.
• For Vietnam orders, we ship via UPS, Fedex or DHL. Carriers are selected based on the most efficient delivery.
• Please use signature service if you do not wish to leave your package unattended at your front door. We are not responsible for any lost packages if you do not request signature service.
• Please reach out to us if this is the case and we will file a claim on your behalf.

Shipping fee:

• In the USA: $6.05

• In Vietnam: Free shipping

Taxes:

• In the USA: We do not charge any taxes

• In Vietnam: We do not charge any taxes

Please contact [email protected] if you have any questions.